Consultant – Inbound Chat – Customer Operations (Pune)
Consultant – Inbound Chat – Customer Operations (Pune)
Blog Article
We are searching for a results-oriented Analyst to join our thriving Customer Operations team in Pune. In this role, you will be responsible for delivering exceptional customer service through our inbound chat platform. You will handle customer inquiries effectively, escalate complex issues to the appropriate team members, and influence in the optimization of our customer service processes.
The ideal candidate will possess strong communication and interpersonal skills, a passion to customer satisfaction, and a results-driven mindset. Strong analytical skills and the ability to handle multiple inquiries simultaneously are also essential.
If you are excited about joining a rewarding environment and making a meaningful impact on our customers, we encourage you to apply.
Searching for Inbound Chat Analyst in Pune! Join Eclerx
Are you enthusiastic about providing exceptional customer service? Do you have strong communication skills? If so, we recommend you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a fast-growing company that provides business process outsourcing (BPO). Our workforce is dedicated to delivering superior service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Providing to customer queries in a timely and courteous manner
* Handling with customer problems
* Maintaining customer details
A great opportunity to work with a dynamic team and make a real impact. We offer a rewarding salary and benefits package.
If you are interested in this opportunity, please submit your resume and cover letter to [email protected] .
Customer Support Specialist Eclerx
At Eclerx, we're seeking a driven and talented Individual to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Support for our valued customers, providing real-time assistance through our online chat platform. You will Address a wide range of customer inquiries, from Technicalsupport to billing questions and Feature information.
Your exceptional communication skills and Analytical abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Tasks include:
- Promptly respond to customer inquiries via chat.
- Offer clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Work together with other departments to resolve complex cases.
Eclerx Pune Is Searching for Talented Inbound Chat Analysts
Eclerx Pune is actively hiring talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. Do you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for your skill set.
- The role of Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- Your responsibilities will include resolving customer inquiries, handling technical issues, and ensuring a positive customer experience.
- We are seeking individuals who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Apply now if you are a team player with a strong work ethic and a desire to make a difference. We offer a attractive compensation package and a dynamic work environment.
Dynamic Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a enthusiastic individual with a talent for customer service? Do you thrive in a fast-paced environment and enjoy helping others? If so, then Eclerx has an amazing opportunity for you! We are actively seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the first point of contact for our click here valued customers via live chat. You will resolve issues in a timely and courteous manner, ensuring a seamless customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and effective responses to customer inquiries.
- Troubleshooting technical issues
- Maintaining a positive and helpful attitude
This is an opportunity to grow your skills in a dynamic environment. We offer a competitive salary and the chance to make a genuine difference. If you are ready to take on this challenging role, we encourage you to apply!
Become an Inbound Chat Analyst Career at Eclerx, Pune
Are you a driven individual with exceptional communication skills? Do you excel in a fast-paced environment? If so, then explore this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the primary point of contact for customers seeking assistance via our online chat platform. You'll provide prompt and helpful solutions to their inquiries, guaranteeing a positive customer experience.
- Yourselves role will demand communicating with customers in a courteous and welcoming manner.
- You will also be responsible for resolving a range of customer concerns
- Eclerx offers a stimulating work environment with opportunities for development.