Jump into Your Career as an Inbound Chat Analyst!
Jump into Your Career as an Inbound Chat Analyst!
Blog Article
Eclerx Pune is currently seeking talented individuals to join our dynamic team as Inbound Chat Analysts. This is a fantastic opportunity for individuals who are passionate about providing exceptional customer service and excel in a fast-paced environment. As an Inbound Chat Analyst, you will be the first point of communication for our valued customers, handling their queries and requests through live chat. You will take a crucial role in ensuring a positive and memorable customer experience.
- Duties include:
- Addressing to customer inquiries through live chat in a timely and professional manner.
- Delivering accurate information about our products and services.
- Troubleshooting customer issues and escalating complex cases when necessary.
- Working with other team members to ensure smooth customer service operations.
If interested in this dynamic opportunity, please submit your application today! We are passionate to creating a diverse and inclusive workplace where everyone can succeed.
Specialist - Inbound Chat: Customer Operations at Eclerx
Eclerx is actively seeking a skilled result-oriented and enthusiastic Analyst - Inbound Chat to join our fast-paced Customer Operations team. In this role, you will be the first point of contact for our valued customers via live chat, providing exceptional support and solving their inquiries in a timely and helpful manner.
- A key part of your role is:
- Offering prompt and accurate responses to customer inquiries via live chat.
- Resolving a wide range of customer issues, escalating complex cases as needed.
- Maintaining accurate records of customer interactions within our CRM system.
- Collaborating other team members to ensure a seamless and positive customer experience.
We are looking for:
- Excellent written and verbal communication skills.
- Proficiency in customer service principles and best practices.
- Time management abilities in a fast-paced environment.
- Proven ability to solve problems
If you are interested in join our team and make a real difference, we encourage you to apply today!
Become a Customer-Focused Analyst: Inbound Chat at Eclerx Pune
Are you eager about providing exceptional customer service? Do you thrive in a fast-paced environment and excel at resolving customer inquiries? If so, we have the perfect opportunity for you! Eclerx Pune is seeking a Customer-Focused Analyst to join our dynamic Inbound Chat team.
In this role, you will be the first point of contact for our valued customers, offering prompt and effective support through live chat interactions. You'll handle a variety of customer requests, from inquiries about products and services to technical assistance.
- Responsibilities Include: Guiding customers through troubleshooting steps and offering product recommendations
- Skills Required:Excellent communication and interpersonal skills
- Benefits of Joining Our Team: Opportunity for professional growth and development
If you are an enthusiastic and customer-centric individual who is ready to make a difference, we encourage you to apply! Send your resume to [email protected].
Seeking Talented Inbound Chat Analysts at Eclerx Pune
Are you a results-oriented individual with a talent for communication? Eclerx Pune is currently hiring talented Customer Service Representatives to join our growing team. In this role, you will be the first point of communication for our valued customers, providing outstanding service via live chat. If you have a strong work ethic, we encourage you to consider this opportunity.
- Responsibilities will include: resolving customer inquiries, providing product information, and troubleshooting issues in a timely and efficient manner.
- Competitive compensation and benefits await the right candidate:
- Visit our website to learn more and submit your application:
Craft a Difference: Inbound Chat Analyst Role at Eclerx
Are a passionate individual looking to make a real impact ? Eclerx is seeking for a talented and driven Inbound Chat Job Opportunity: Analyst – Inbound Chat – Customer Operations at Eclerx Pune Analyst to become part of our thriving team. As an Inbound Chat Analyst, you will be the primary interaction for our esteemed clients.
- Responsibilities encompass:
- Providing prompt and knowledgeable assistance to clients via live chat.
- Tackling customer questions in a prompt manner.
- Partnering with internal colleagues to guarantee seamless customer experiences
If you are eager to learn, grow , and leave your mark, we encourage you to submit your application .
Drive Excellent Customer Experience at Eclerx
As an Inbound Chat Analyst at Eclerx, you'll be a vital/crucial/essential part of our customer service team. Your proficiency/expertise/mastery in handling live chats will allow you to engage/connect/interact with customers, address/resolve/answer their inquiries in a timely and professional/courteous/helpful manner. You'll have the opportunity to showcase/demonstrate/utilize your communication/interpersonal/problem-solving skills while contributing/making a difference/helping to create a positive customer experience.
- Collaborate/Work alongside/Partner with colleagues to maintain/ensure/guarantee high service levels.
- Resolve/Handle/Address a wide range/variety/spectrum of customer inquiries via chat.
- Contribute/Participate/Be involved in ongoing training and development initiatives to enhance/improve/strengthen your skills.